Privacy Policy

Privacy Policy – LankaPhotocopyMachines.com

Last Updated: September 2026

LankaPhotocopyMachines.com respects your privacy and is committed to protecting the personal information you provide when visiting or contacting us through our website.

This Privacy Policy explains what information we may collect, how we may use it, and how we protect your information when you use LankaPhotocopyMachines.com.

1. Information We May Collect

When you visit our website or contact us, we may collect information such as:

Your name
Telephone number
Email address
Company or organization name
Delivery location or address, when required
Product inquiry details
Photocopy machine model you are interested in
Messages or information you submit through contact forms, WhatsApp, email, or telephone inquiries

We may also collect basic technical information automatically, such as browser type, device type, IP address, pages visited, and website usage information.

2. How We Use Your Information

Information collected through LankaPhotocopyMachines.com may be used to:

Respond to product inquiries
Provide photocopy machine information and quotations
Confirm stock availability
Arrange delivery and installation
Provide after-sales assistance
Respond to service or warranty inquiries
Improve our website and customer service
Communicate with customers regarding requested products or services
Prevent fraud, misuse, or security issues
Comply with applicable legal requirements

We do not use personal information for purposes unrelated to our business services without a legitimate reason.

3. Product Inquiries and Contact Information

When you contact us regarding a photocopy machine, toner, delivery, installation, or other service, the information you provide may be used to process and respond to your inquiry.

You can contact us through:

Hotline: 0777 15 80 86 | 0786 198 717

Please avoid sending sensitive personal information unless it is necessary for your inquiry.

4. Delivery Information

If you purchase or arrange delivery of equipment, we may request information such as your name, contact number, company name, and delivery location.

This information is used only as necessary to arrange delivery, installation, user training, invoicing, or related customer support.

Delivery information may be shared with delivery staff, technicians, or service providers only when necessary to complete the requested service.

5. Cookies

LankaPhotocopyMachines.com may use cookies and similar technologies to improve website performance and understand how visitors use the website.

Cookies may help us:

Remember website preferences
Improve page loading and functionality
Understand visitor behaviour
Measure website traffic
Improve content and usability

You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

6. Website Analytics

We may use analytics services, such as Google Analytics or similar tools, to understand website traffic and visitor behaviour.

These services may collect information such as:

Pages visited
Time spent on the website
General geographic area
Device and browser information
Referral source

Analytics information is generally used in aggregated form to improve website performance and content.

7. Third-Party Services

Our website may use or link to third-party services such as:

Google services
Google Maps
Social media platforms
WhatsApp
Email services
Analytics tools

These third-party services have their own privacy policies and data-handling practices. LankaPhotocopyMachines.com is not responsible for the privacy practices of external websites or services.

We recommend reviewing the privacy policy of any third-party website you visit.

8. External Links

LankaPhotocopyMachines.com may contain links to other websites for additional information, manufacturer specifications, social media, or related services.

Once you leave our website, we do not control how external websites collect or use your information.

9. How We Protect Your Information

We take reasonable steps to protect personal information from:

Unauthorized access
Loss
Misuse
Disclosure
Alteration
Destruction

However, no website, email service, or internet transmission method can be guaranteed to be completely secure.

10. Sharing of Personal Information

We do not sell or rent personal information to third parties.

Information may be shared only when reasonably necessary with:

Delivery personnel
Installation technicians
Service providers
Business partners involved in fulfilling your request
Legal or regulatory authorities when required by law

Any information shared should be limited to what is necessary for the relevant purpose.

11. Data Retention

We may retain customer inquiry and transaction information for as long as reasonably necessary to:

Respond to customer inquiries
Provide after-sales service
Maintain business records
Handle warranty matters
Meet legal or accounting requirements

Information that is no longer required may be deleted, anonymized, or securely stored.

12. Children's Privacy

LankaPhotocopyMachines.com is intended for general business and commercial use.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information through our website, please contact us.

13. Your Privacy Choices

You may contact us if you wish to:

Ask what personal information you have provided
Correct inaccurate information
Request that certain information be deleted where appropriate
Stop receiving non-essential marketing communications

Some information may need to be retained for legal, accounting, warranty, or legitimate business purposes.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or legal requirements.

Any revised version will be published on LankaPhotocopyMachines.com with an updated revision date.

15. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

LankaPhotocopyMachines.com
Hotline: 0777 15 80 86 | 0786 198 717