Terms & Conditions
Terms and Conditions – Lanka Photocopy Machines
Website: lankaphotocopymachines.com
Welcome to Lanka Photocopy Machines. These Terms and Conditions govern your use of our website and the purchase of photocopy machines, printers, and related products offered through our platform. By accessing our website or placing an order, you agree to comply with these terms.
Please read these Terms and Conditions carefully before using our website or purchasing any products. If you do not agree with these terms, please discontinue using our website.
1. About Lanka Photocopy Machines
Lanka Photocopy Machines provides information about photocopy machines, printers, and printing solutions for businesses, offices, schools, educational institutions, and individual customers in Sri Lanka.
Our website is intended to help customers explore available products, compare specifications, and make informed purchasing decisions. Product availability, pricing, delivery options, and other conditions may vary depending on the product and order.
2. Website Information and Accuracy
We make reasonable efforts to ensure that the information published on lankaphotocopymachines.com is accurate and up to date. However, product specifications, images, descriptions, prices, and availability may occasionally change or contain errors.
Product images are provided for illustrative purposes and may differ from the actual product in certain details. Customers are encouraged to confirm important specifications, included accessories, warranty coverage, and other requirements before placing an order.
Lanka Photocopy Machines reserves the right to correct errors and update website information where necessary.
3. Product Prices and Availability
All product prices displayed on our website are subject to change without prior notice. Unless otherwise stated, customers should confirm the final price and applicable charges before completing a purchase.
Product availability may vary depending on stock levels and supplier availability. An enquiry or order request does not necessarily guarantee product availability or confirm a purchase.
Where a product becomes unavailable or a pricing error is identified after an order request, we will make reasonable efforts to inform the customer and discuss the available options.
Any applicable taxes, delivery charges, installation fees, or other additional costs will be communicated where relevant.
4. Orders and Order Confirmation
Customers may contact us through the communication channels provided on our website to enquire about products or place orders.
An order will be considered confirmed only after the applicable order details, product availability, price, payment arrangements, and other relevant conditions have been agreed upon and confirmation has been provided by our business.
We reserve the right to decline or cancel an order where necessary due to stock shortages, pricing errors, suspected fraudulent activity, payment issues, or other legitimate reasons. Where payment has already been collected for an order that cannot be fulfilled, any applicable refund will be handled in accordance with the agreed terms and applicable law.
Customers are responsible for providing accurate contact details, delivery addresses, and other information required to process their orders.
5. Payment Terms
Payment methods and payment arrangements will be communicated to customers during the purchasing process.
Customers must ensure that payments are made according to the agreed payment terms. Orders may be delayed or withheld until the required payment has been received and verified.
Any deposit, advance payment, balance payment, or credit arrangement will be subject to the conditions agreed upon at the time of purchase.
6. Delivery and Installation
Delivery arrangements depend on the product, delivery location, stock availability, and agreed order conditions.
We will communicate the applicable delivery arrangements and charges before confirming an order. Estimated delivery dates are provided as guidance and may be affected by circumstances beyond our reasonable control.
Where installation is available, the scope of installation, charges, site requirements, and scheduling arrangements will be confirmed separately.
Customers are responsible for ensuring that the delivery location is accessible and suitable for the equipment being purchased. Any special requirements for transporting or installing large photocopy machines should be discussed before placing an order.
7. Warranty and After-Sales Support
Warranty coverage depends on the manufacturer, product model, supplier, and specific warranty conditions applicable to the purchase.
Customers should review the warranty period, coverage, exclusions, and service procedures before purchasing a photocopy machine or printer.
Unless expressly stated in writing, customers should not assume that consumables, accessories, physical damage, misuse, unauthorized repairs, or normal wear and tear are covered under warranty.
Warranty claims must be handled according to the applicable warranty terms and the procedures communicated at the time of purchase. Any additional service or maintenance arrangements will be subject to the agreed conditions.
Nothing in these Terms and Conditions is intended to exclude or limit any consumer rights that cannot legally be excluded under applicable Sri Lankan law.
8. Returns, Exchanges and Refunds
Requests for returns, exchanges, or refunds will be considered in accordance with the applicable product conditions, the terms agreed at the time of purchase, and relevant Sri Lankan consumer protection laws.
Customers should inspect delivered products and report any apparent damage, missing items, or incorrect products as soon as reasonably possible.
A return or refund request may require supporting information, such as the invoice, order details, photographs of the issue, or warranty documentation.
Products may be subject to specific return conditions depending on their type, condition, and use. However, nothing in this section removes any statutory rights or remedies available to customers under applicable law.
Customers should contact us before returning a product so that the appropriate procedure can be explained.
9. Customer Responsibilities
By using our website or placing an order, you agree to:
Provide accurate and complete information when making enquiries or purchases.
Use the website for lawful purposes.
Avoid activities that could disrupt the website or compromise its security.
Review product specifications and purchasing conditions before confirming an order.
Follow the applicable payment, delivery, installation, and warranty requirements.
Respect the intellectual property rights associated with the website and its content.
We reserve the right to take appropriate action where website misuse or unlawful activity is identified.
10. Intellectual Property Rights
Unless otherwise stated, the text, layout, graphics, website design, and other original content published on lankaphotocopymachines.com are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, republish, or commercially exploit our original website content without prior written permission, except where permitted by law.
Product names, logos, and trademarks belonging to manufacturers or other third parties remain the property of their respective owners. Their appearance on our website does not necessarily imply an official partnership or authorization unless expressly stated.
11. Privacy and Personal Information
We may collect personal information such as names, telephone numbers, email addresses, and delivery details when customers make enquiries or place orders.
Such information should be handled in accordance with our applicable privacy practices and relevant data protection laws in Sri Lanka.
Customers should avoid submitting unnecessary sensitive personal information through website forms or other communication channels.
Please refer to our Privacy Policy, where available, for further information about how personal information is collected, used, stored, and protected.
12. Third-Party Services and Links
Our website may contain links to third-party websites, payment services, manufacturers, or other external resources.
These third-party services operate independently and may have their own terms, privacy policies, and practices. We are not responsible for the content or policies of external websites, except to the extent required by applicable law.
Customers should review the relevant terms before using third-party services.
13. Limitation of Liability
To the extent permitted by applicable law, Lanka Photocopy Machines shall not be responsible for indirect or consequential losses arising from the use of our website, temporary website unavailability, or reliance on website information that is incomplete or inaccurate.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights and remedies.
Any product-related claims will be assessed in accordance with the applicable purchase terms, warranty conditions, and relevant laws.
14. Changes to These Terms and Conditions
Lanka Photocopy Machines reserves the right to update or amend these Terms and Conditions when necessary.
Updated terms will be published on this page, and the revised version will apply from the date indicated on the website unless otherwise required by law.
Customers are encouraged to review this page periodically to remain informed about our website and purchasing conditions.
15. Governing Law
These Terms and Conditions are intended to be governed by the laws of Sri Lanka, subject to any mandatory legal protections applicable to customers.
Any dispute arising from the use of our website or the purchase of our products will be addressed in accordance with the applicable laws and procedures of Sri Lanka.
16. Contact Us
If you have questions about these Terms and Conditions, product prices, photocopy machine purchases, delivery arrangements, warranty coverage, or other matters relating to our services, please contact Lanka Photocopy Machines using the contact information published on our website.
Website: https://lankaphotocopymachines.com
We appreciate your interest in Lanka Photocopy Machines and thank you for visiting our website.
Lanka Photocopy Machines – Your Partner for Photocopy Machines and Printing Solutions in Sri Lanka.